Vacancies at City Bouldering
We’re obsessed with creating spaces and experiences that our community can come together and feel totally at home, because it’s in these states that we are able to perform at our best, break outside our comfort zones and have fun whilst doing it.
Are you keen to work as part of our fantastic team at City Bouldering? If so, check out our current list of vacancies below.
Please Note: Both us and Stratford are hiring, please only send one application to your preferred gym!
Team Member
White City Bouldering is looking for friendly and passionate staff to drive forward the company’s vision of making climbing fun, social and accessible for all. As a team member you are at the forefront of creating an atmosphere where customers can have fun, relax, meet new friends and old, and improve their fitness in an inclusive climbing environment, underpinned by the highest standards of safety, cleanliness, customer service and positive team engagement.
The ideal team member will be passionate about climbing, self-motivated, enjoy working with children and be able to help ensure our customers have a fantastic experience during every visit leaving them looking forward to their next. We are passionate about supporting our team and their professional development, so if you think you have the right energy but not enough experience we strongly encourage you to apply!
The job will include a mixture of reception work, cleaning, coaching, and much more. Shift times can vary throughout the week with a combination of day time, evenings and weekends.
Responsibilities
- Ensuring the safety of all customers and maintaining the centre’s facilities
- Managing reception, chatting with customers, making coffee and floor walks
- Running Introduction classes, parties and coaching for beginners and children (+4 year olds)
- Helping keep facilities clean and tidy
- Being proactive in an area that you’re passionate about, for example running a weekly social meet
Essential Skills:
- An outgoing and vibrant personality
- Excellent customer service skills
- Experience working with children (+4 year olds)
- Computer literate
- Ability to use initiative and solve problems
- Experience working in a fast-paced role
- Able to communicate clearly and politely, both verbally and in writing
- A desire to work hard and become part of our team
- Passionate about climbing
Desirable Skills:
- Experience of working in the climbing industry, and with auto-belays
- Foundation Coach Trained or/and FUNdas 1 & 2
- Personal climbing experience
- Experience working in hospitality, retail, a leisure facility or fitness industry
- Passionate about climbing again!
Our offer:
- £12.75p/h + holiday pay
- Industry standard holidays and pension contributions
- Free climbing across many centres in London & coffee at work (of course!)
- Staff discounts on climbing equipment and clothing
- Outdoor climbing trips paid for by work
- Fully funded training and qualifications
- Fun and supportive working environment
- Opportunity to learn and explore a career in the climbing industry
- Accelerated career progression opportunities in a fast growing company
We have a full training program, so if you think you have the right energy but not enough experience apply anyway!
Hours and Location
We operate on a flexible agreement with c.20-30hours p/w for Team Members at our centre based in White City
How to apply
Please email your CV to louis@citybouldering.co.uk,along with a short introduction, and a description of why you’re applying for the role and why you’d be a good fit here. Interviews will start as early as w/c 2nd February 2026. We look forward to seeing your application!
Duty Manager
City Bouldering Aldgate is looking for friendly and passionate staff to drive forward the company’s vision of making climbing fun, social and accessible for all. As a duty manager you are at the forefront of creating an atmosphere where customers can have fun, relax, meet new friends and old, and improve their fitness in an inclusive climbing environment, underpinned by the highest standards of safety, cleanliness, customer service and positive team engagement.
The ideal duty manager will be passionate about climbing, self-motivated and able to motivate other team members on shift to ensure our customers have a fantastic experience during every visit leaving them looking forward to their next. We are passionate about supporting our team and their professional development, so if you think you have the right energy but not enough experience we strongly encourage you to apply!
The job will include a mixture of reception work, cleaning, coaching, and much more. You will be responsible for delegating to Team Members, and must be comfortable leading a small team. The shifts will consist of a mixture of opening shifts, closing shifts, and weekend shifts. You will report directly to the Centre Manager.
Responsibilities
- Ensuring the safety of all customers and maintaining the centre’s facilities
- Managing reception, chatting with customers, making coffee and floor walks
- Running Introduction classes and coaching for beginners
- Opening and closing the building, and carrying out opening and closing checks
- Day to day leading of the team in keeping the centre clean
- Dealing with accidents in a professional manner and charge of the building’s Emergency Accident Procedure should an incident occur
- Being proactive in an area that you’re passionate about, for example running a weekly social meet
Essential Skills:
- An outgoing and vibrant personality
- Passionate about climbing
- Excellent customer service skills
- Experience working in a fast-paced role
- Computer literate
- Able to communicate clearly and politely, both verbally and in writing
- A desire to work hard and become part of our team
- Ability to use initiative and solve problems
Desirable Skills:
- Experience of working in the climbing industry
- Experience as a Duty Manager
- Personal climbing experience
- Experience working in hospitality, retail, a leisure facility or fitness industry
Our offer:
- £13.35 per hour, increasing to £14.30 after completing probation
- Fun and supportive working environment
- Outdoor climbing trips paid for by work
- Accelerated career progression opportunities in a fast growing company
- Fully funded training and qualifications
- Industry standard holidays and pension contributions
- Free climbing across many centres in London & coffee at work (of course!)
- Staff discounts on climbing equipment and clothing
We have a full training program, so if you think you have the right energy but not enough experience apply anyway!
How to apply
Please email your CV to mandy@citybouldering.co.uk, along with a short introduction, and a description of why you’re applying for the role and why you’d be a good fit here. We look forward to seeing your application!
Team Member
We're is looking for friendly and passionate staff to drive forward the company’s vision of making climbing fun, social, and accessible for all. As a team member you are at the forefront of creating an atmosphere where customers can have fun, relax, and connect with other people!
The ideal team member will be passionate about climbing, self-motivated, and be able to help ensure our customers have a fantastic experience during every visit leaving them looking forward to their next. We are passionate about supporting our team and their professional development, so if you think you have the right energy but not enough experience we strongly encourage you to apply!
The job will include a mixture of customer service, cleaning, coaching, and more. The shifts are based around weekend and evening work, and we're looking for someone to work 2-3 shifts weekly. There is the opportunity to progress into other roles depending on previous experience and fit for the role.
Responsibilities
- Ensuring the safety of all customers
- Maintaining the centre’s facilities through regular cleaning
- Managing reception, talking with customers, and making coffees
- Running Introduction classes and coaching for beginners
- Keep the facilities clean and tidy, even at busy times
Essential Skills:
- Excellent customer service skills
- Passionate about climbing
- Experience working in a fast-paced environment
- Computer literate
- Able to communicate clearly and politely, both verbally and in writing
- A desire to work hard and become part of our team
- Ability to use initiative and solve problems
Desirable Skills:
- Experience of working in the climbing industry
- Personal climbing experience
- Experience working in hospitality, retail, a leisure facility or fitness industry
- Social media experience
Our offer:
- £12.75p/h + holiday pay
- Fun and supportive working environment
- Outdoor climbing trips paid for by work
- Accelerated career progression opportunities in a fast growing company
- Opportunities for funded training and qualifications
- Industry standard holidays and pension contributions
- Free climbing across many centres in London & coffee at work (of course!)
- Trade discounts on climbing equipment and clothing
How to apply
Please email your CV to mandy@citybouldering.co.uk, along with a short introduction, and a description of why you’re applying for the role and why you’d be a good fit here. We look forward to seeing your application!