Vacancies at City Bouldering

The Role:

We are looking for a strategic and results-driven Marketing Manager to lead our marketing strategy. This role involves developing and executing marketing campaigns, overseeing brand positioning, and driving customer engagement. The ideal candidate will have experience in digital marketing, campaign management, and team leadership.

You may be required to work weekends/public and school holidays as and when required. Your normal working hours will be 9:00-17:00, but may need to be flexible. Minimum 40 hours per week, negotiable.

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Responsibilities Include (but not limited to):

1. Marketing Strategy & Planning

• Develop and implement comprehensive marketing strategies aligned with business goals
• Plan and execute multi-channel marketing campaigns to drive brand awareness and customer acquisition
• Conduct market research to identify trends, opportunities, and customer needs
• Set marketing goals and KPIs, tracking performance to optimize strategies
• Assisting in organising, managing and facilitating events

2. Brand & Content Management

• Oversee brand positioning and messaging consistency across all marketing materials
• Lead content creation for websites, social media, Google webpages, LinkedIn Profile, email campaigns, and advertising
• Maintaining and managing the company’s website
• Assist in creating and scheduling social media posts across multiple platforms i.e. Meta, Instagram, Whatsapp, Tik-tok
• Write blog posts, newsletters, and other marketing content
• Manage partnerships, sponsorships, and collaborations to enhance brand visibility

3. Digital Marketing & Advertising

• Oversee SEO, PPC, email marketing, and social media strategies
• Optimize website content and user experience for better conversion rates
• Analyse website and marketing data and campaign performance using tools like Google Analytics
• Manage and optimise ad spend across platforms for maximum ROI
• Coordinate promotional events, product launches, and partnerships
• Design and edit marketing materials such as posters, leaflets, presentations, and customer email templates

4. Team Leadership & Collaboration

• Lead and manage a team of designers, and content creators
• Coordinate with sales, product, and leadership teams to align marketing efforts
• Work with external agencies, vendors, sponsors and designers, influencers to enhance marketing impact

5. Budgeting & Performance Analysis

• Develop and manage marketing budgets, ensuring cost-effective spending
• Track and report on campaign performance, ROI, and key marketing metrics
• Adjust strategies based on data-driven insights and market trends

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Qualifications & Skills Needed:

• Bachelor’s degree in Marketing, Business, Communications, or related field
• 3+ years of experience in marketing, with a proven track record in campaign execution
• Strong knowledge of digital marketing, content creation, and brand management
• Proficiency in marketing tools (Google Analytics, SEO tools, CRM software, etc.)
• Excellent written and verbal communication, leadership, and project management skills
• Creative mindset with the ability to analyse data and adjust strategies accordingly
• Ability to work autonomously and excels in being in an entrepreneurial environment
• Strong problem solving & decision making
• Good interpersonal skills at all levels and ability to work effectively in a team
• Fun, passionate, positive and proactive attitude

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Experience:

Work experience within the climbing industry or someone who is passionate about climbing is desired but not essential. This person must be keen to develop their marketing skills with an emphasis on personal growth, and is passionate and self driven. Proficient experience in using Meta and design platforms would be advantageous, and looking to expand their career in the industry would be preferred. Experience working in a small team or in a fast-paced reactive environment within the leisure and hospitality industry would also be beneficial.

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Benefits:

• Competitive Salary dependent on experience (with a probationary period)
• Funded training and qualifications to achieve success
• Fun and supportive working environment
• Opportunity to join company climbing trips
• 28 days annual leave
• Free climbing (of course!)
• Trade discounts from our suppliers

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How to apply:

To apply, please send your CV and a bit about you and your suitability for the role to danny@citybouldering.co.uk. We’re looking for someone to start as soon as possible, though this can be flexible for the right candidate.

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The Role:

We are seeking a passionate creative and detail-oriented Marketing Assistant to support our marketing needs in executing campaigns, managing and creating content, and analysing performance. This role is ideal for someone eager to grow in the marketing field while gaining hands-on experience with various marketing strategies, tools and social media platforms.

You may be required to work weekends/public and school holidays as and when required. Your normal working hours will be 9:00-17:00, but may need to be flexible. Minimum 40 hours per week, negotiable.

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Responsibilities Include (but not limited to):

‍1. Content Creation & Social Media

• Assist in creating and scheduling social media posts across multiple platforms i.e. Meta, Instagram, Whatsapp, Tik-tok
• Maintaining and managing the company’s website, Google webpages and LinkedIn Profile
• Write blog posts, newsletters, and other marketing content
• Engage with followers and respond to comments/messages
• Research industry trends and competitor strategies

2. Marketing Campaign Support

• Help plan and execute marketing campaigns
• Coordinate promotional events, product launches, and partnerships
• Design and edit marketing materials such as posters, leaflets, presentations, and customer email templates
• Ensuring our brand guidelines are adhered to and consistent across the company
• Support customer email marketing efforts

3. Market Research & Data Analysis

• Conduct market research to identify target audiences and trends
• Analyse campaign performance and create reports on key metrics
• Monitor website traffic, social media engagement, and ad performance
• Track key performance indicators (KPIs)

4. Administrative & General Support

• Assisting in organising, managing and facilitating events
• Manage marketing databases and CRM systems
• Assist with budgeting and invoice processing
• Coordinate with external vendors, sponsors, agencies, and team members
• Organise meetings, take notes, and prepare presentations

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Skills Needed:

• Passionate in being creative!
• Able to communicate clearly and efficiently, both verbally and in writing
• Exceptional organisation and administration skills
• Ability to work autonomously and excels in being in an adaptive environment
• Strong problem solving & decision making
• Good interpersonal skills at all levels and ability to work effectively in a team
• Fun, passionate, positive and proactive attitude

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Experience:

Work experience within the climbing industry or someone who is passionate about climbing is desired but not essential. This person must be keen to develop their marketing skills with an emphasis on personal growth, and is passionate and self driven. Proficient experience in using Meta and design platforms would be advantageous, and looking to expand their career in the industry would be preferred. Experience working in a small team or in a fast-paced reactive environment within the leisure and hospitality industry would also be beneficial.

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Benefits:

• Competitive Salary dependent on experience (with a probationary period)
• Funded training and qualifications to achieve success
• Fun and supportive working environment
• Opportunity to join company climbing trips
• 28 days annual leave
• Free climbing (of course!)
• Trade discounts from our suppliers

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How to apply:

To apply, please send your CV and a bit about you and your suitability for the role to danny@citybouldering.co.uk. We’re looking for someone to start as soon as possible, though this can be flexible for the right candidate.

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Team Member

White City Bouldering is looking for friendly and passionate staff to drive forward the company’s vision of making climbing fun, social and accessible for all. As a team member you are at the forefront of creating an atmosphere where customers can have fun, relax, meet new friends and old, and improve their fitness in an inclusive climbing environment, underpinned by the highest standards of safety, cleanliness, customer service and positive team engagement.

The ideal team member will be passionate about climbing, self-motivated, enjoy working with children and be able to help ensure our customers have a fantastic experience during every visit leaving them looking forward to their next. We are passionate about supporting our team and their professional development, so if you think you have the right energy but not enough experience we strongly encourage you to apply!

The job will include a mixture of reception work, cleaning, coaching, and much more. Shift times can vary throughout the week with a combination of day time, evenings and weekends.

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‍Responsibilities

• Ensuring the safety of all customers and maintaining the centre’s facilities
• Managing reception, chatting with customers, making coffee and floor walks
• Running Introduction classes, parties and coaching for beginners and children (+4 year olds)
• Helping keep facilities clean and tidy
• Being proactive in an area that you’re passionate about, for example running a weekly social meet

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‍Essential Skills:

• An outgoing and vibrant personality
• Excellent customer service skills
• Experience working with children (+4 year olds)
• Computer literate
• Ability to use initiative and solve problems
• Experience working in a fast-paced role
• Able to communicate clearly and politely, both verbally and in writing
• A desire to work hard and become part of our team
• Passionate about climbing

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Desirable Skills:

• Experience of working in the climbing industry, and with auto-belays
• Foundation Coach Trained or/and FUNdas 1 & 2
• Personal climbing experience
• Experience working in hospitality, retail, a leisure facility or fitness industry
• Passionate about climbing again!

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Our offer:

• £12.25p/h + holiday pay
• Industry standard holidays and pension contributions
• Free climbing across many centres in London & coffee at work (of course!)
• Staff discounts on climbing equipment and clothing
• Outdoor climbing trips paid for by work
• Fully funded training and qualifications
• Fun and supportive working environment
• Opportunity to learn and explore a career in the climbing industry
• Accelerated career progression opportunities in a fast growing company

We have a full training program, so if you think you have the right energy but not enough experience apply anyway!

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Hours and Location

We operate on a flexible agreement with c.20-30hours p/w for Team Members at our centre based in White City

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How to apply

Please email your CV to louis@citybouldering.co.uk,along with a short introduction, and a description of why you’re applying for the role and why you’d be a good fit here. Interviews will start as early as w/c 27th January 2025. We look forward to seeing your application!

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