Frequently Asked Questions
Unfortunately as we are an inner city wall, there isn't any parking facilities available on-site but the Westfield
Centre does offer parking at a cost.
Members receive 10% off in our shop, 2 free Single Entries for a friend (new climber), and discounts on courses and events.
Depending on your type of monthly subscription, you may be able to pause or terminate your membership after either 1 or 3 fully paid months. Prepaid members can pause their memberships for a minimum of 1 month.
There is a £2.75 registration fee for new customers.
Yes we do!
We offer a range of instructed sessions for kids from 4 years old all the way up to 17.
If you're an experienced climber yourself and want to bring a young person to the wall you can fill out the supervision waiver but please bear in mind that you can only supervise maximum two children if they are between 5 and 15 years old. 16 years olds and up can climb unsupervised, as long as they have completed the correct forms.
If juniors between the ages of 14 and 15 wish to climb unsupervised they must be able to prove the following to the Centre Manager:
1. Completed NICAS level 2 or above;
2. Have climbed consistently at the centre once per week over one month;
3. GB team member;
4. Regularly attend one of City Bouldering's Kid's Climbing Session and be recommended by an instructor
If the young person does not reach these requirements then alternative proof of significant bouldering experience may be accepted at the managers discretion. Please note that we reserve the right to revoke unsupervised climbing for the young person if we witness any behaviour that puts themselves or others at risk.
We have Shoes to hire in a wide range of sizes. They cost £4.00 to rent, or you can buy your very own from our shop!
No, there is no need to pre-book a session in advance, you can visit us any time you like!
If it is your first time, need a little help to get going or just want to hone your skills we recommend that you check out our sessions and courses. For these, prebooking is required.
No you don't need experience, all you need to do is pre-register here by watching our safety video and filling out a waiver. However, if you don't feel comfortable climbing for the first time by yourself, you can book an Introduction to Bouldering Course where our staff will show you everything you need to know!